The cost of delivery of the return shipment is covered by the buyer. The return will be considered in each case, but no later than 14 working days from the date on which the shipment was received by the buyer. If approved, we will refund the payment using the same payment methods that you used in the original transaction. complaints are not subject to dissatisfaction with the product, inability to handle it, wrong installation, or damage by the customer Destroyed, used, opened, defective products are not returnable. We accept complaints when the product has been delivered to you damaged.